Cookies Policy

This Cookies Policy explains how Web Designer Luton Ltd (“we”, “us”, “our”) uses cookies and similar technologies on our website.

Cookies and similar technologies may be used to help our website function, improve performance, understand how visitors use the site, and provide certain third-party features.

Where consent is required, non-essential cookies and similar technologies will only be used after you have given your consent through our cookie consent mechanism. You can change or withdraw your cookie preferences at any time.

1. What Are Cookies?

Cookies are small text files that are stored on your computer, tablet, mobile phone, or other device when you visit a website.

They allow a website to recognise a device and can be used to remember preferences, support website functionality, improve performance, and collect information about how the website is used.

Cookies can generally be:

• Session cookies — these are normally deleted when you close your browser.
• Persistent cookies — these remain on your device for a set period or until you delete them.

Cookies may also be set directly by our website (first-party cookies) or by external services used on our website (third-party cookies).

2. How We Use Cookies

Depending on the features and services active on our website, cookies and similar technologies may be used for the following purposes.

2.1 Strictly Necessary Cookies

These cookies are necessary for certain website functions and may be used without consent where they are strictly necessary to provide a service you have requested or to operate essential website functionality.

They may support functions such as:

• Website security
• Spam protection
• Form functionality
• Basic website operation
• Remembering essential cookie preferences

Where a cookie is strictly necessary, it may remain active even when you reject non-essential cookies.

2.2 Analytics & Performance Technologies

Where enabled and where consent is required, analytics technologies may help us understand how visitors use our website.

This may include information such as:

• Pages visited
• Approximate time spent on pages
• How visitors arrived at our website
• Device and browser information
• General website usage and performance information

This information may help us identify technical problems, understand visitor behaviour, improve website performance, and improve the overall user experience.

Depending on the service used, analytics providers may process information such as IP addresses, online identifiers, or other technical information. We do not describe analytics information as anonymous unless the relevant service has actually configured it to be anonymised.

Examples may include Google Analytics or similar analytics services, where enabled.

2.3 Functional Cookies

Functional cookies and similar technologies may be used to remember certain preferences or settings and improve the way the website works for you.

Depending on the features available on the website, these may include:

• Remembering selected preferences
• Remembering cookie consent choices
• Supporting embedded website features
• Improving the functionality of certain parts of the website

Where these technologies are not strictly necessary, they will only be used where the required consent has been provided.

2.4 Third-Party Cookies & Technologies

Some pages on our website may contain content, widgets, scripts, maps, reviews, videos, or other services provided by third parties. These third parties may use cookies or similar technologies when their services are loaded or used.

Examples may include:

• Google Maps
• Google services
• Review widgets such as TrustIndex.io
• Social media content or feeds
• Embedded videos or other external content

Third-party providers may collect or receive information according to their own privacy policies and terms. We do not control the cookies, tracking technologies, or data-processing practices of independent third parties.

3. Cookie Consent & Your Choices

When you first visit our website, our cookie consent mechanism may allow you to choose how non-essential cookies are used.

Depending on the cookie consent system in use, you may be able to:

• Accept non-essential cookies
• Reject non-essential cookies
• Manage your preferences by category

Non-essential cookies should not be placed on your device before the required consent has been obtained.

You can change or withdraw your consent at any time through the cookie settings available on the website, where this functionality is provided.

Withdrawing consent does not affect the lawfulness of any processing that took place before consent was withdrawn.

4. How Long Cookies Remain on Your Device

The length of time a cookie remains on your device depends on the particular cookie.

Some cookies are deleted when you close your browser, while others may remain for a defined period or until they are manually deleted.

Where applicable, information about the duration of individual cookies should be provided through our cookie consent tool or cookie settings.

5. Managing Cookies in Your Browser

You can also control or delete cookies through your browser settings.

Most modern browsers allow you to:

• Block cookies
• Delete existing cookies
• Allow or refuse cookies from particular websites
• Receive notifications when cookies are being stored

Please be aware that blocking or deleting certain cookies may affect the functionality of some websites and embedded features.

6. Cookies and Personal Data

Some cookies and similar technologies may process information that can be considered personal data, such as online identifiers or IP addresses.

Where personal data is processed, we handle it in accordance with applicable UK data protection law, including the UK GDPR and Data Protection Act 2018.

For more information about how we collect, use, store, and protect personal information, please see our Privacy Policy.

7. Third-Party Privacy Policies

Third-party services used on our website may have their own privacy policies and cookie practices.

Examples may include services provided by:

• Google
• Trustpilot
• TrustIndex.io
• Yell
• Social media platforms
• Other external service providers

We recommend reviewing the relevant third party’s privacy and cookie information if you want to understand how that provider processes information.

8. Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, the services used on our website, our cookie practices, or applicable legal and regulatory requirements.

Any updated version will be published on this page.

9. Contact Us

If you have any questions about our use of cookies or similar technologies, please contact us:

Web Designer Luton Ltd
Address: 29 Lancing Road, Luton, LU2 8JN
Telephone: 01582 932186
Mobile: 07878 759848
Email: info@webdesignerluton.co.uk

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