Privacy Policy
At Web Designer Luton, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our services.
By using our website or contacting us, you agree to the practices described in this policy.
1. Information We Collect
1.1 Information You Provide
We may collect personal information when you:
Contact us via forms, email, phone, or WhatsApp
Request a quote or callback
Purchase or enquire about our services
This information may include:
Name
Email address
Phone number
Business name
Any other details you choose to provide
1.2 Automatically Collected Information
When you visit our website, we may automatically collect basic technical data such as:
IP address
Browser type and device
Pages visited and time spent on the site
Referring website
This data helps us understand how visitors use our site and improve performance.
2. How We Use Your Information
We use your information to:
Respond to enquiries and provide quotes
Deliver website design, hosting, SEO, and related services
Communicate important updates about your services
Improve our website, services, and user experience
Meet legal and contractual obligations
We do not sell or rent your personal data to third parties.
3. Marketing & Communication
We may occasionally contact you about our services if you have previously enquired or worked with us.
You can opt out of marketing communications at any time by contacting us.
4. Sharing Your Information
We only share your data when necessary and in a responsible way.
4.1 Trusted Service Providers
We may share limited information with trusted third parties who help us deliver our services, such as:
Website hosting providers
Email and business email services
SEO and analytics tools
Review and listing platforms (e.g. Google Business Profile, Trustpilot, Yell)
These providers only receive data required to perform their service and are required to protect it.
4.2 Legal Requirements
We may disclose personal data if required by law, regulation, or legal request.
5. Third-Party Platforms & External Services
Our website and services may involve third-party platforms, including but not limited to:
Google Business Profile
Trustpilot
Yell
TrustIndex.io (reviews and social feeds)
Social media platforms
These platforms operate under their own privacy policies and rules. We do not control how they process data and cannot be held responsible for their decisions or actions.
6. Cookies & Analytics
Our website may use cookies and similar technologies to:
Improve website performance
Understand visitor behaviour
Support embedded features (maps, reviews, social feeds)
For full details, please see our Cookies Policy.
7. Data Security
We use industry-standard security measures to protect your personal data.
While we take reasonable steps to keep your data secure, no online system can be guaranteed to be 100% secure.
8. Data Retention
We keep personal data only for as long as necessary to:
Provide services
Meet legal, tax, or contractual requirements
You can request deletion of your data at any time, subject to legal obligations.
9. Your Rights (GDPR)
You have the right to:
Access your personal data
Request correction of inaccurate data
Request the deletion of your data
Object to certain types of processing
To exercise any of these rights, contact us using the details below.
10. Contact Information
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Web Designer Luton Ltd
Address: 29 Lancing Road, Luton, LU2 8JN
Telephone: 01582 932186
Mobile: 07878 759848
Email: info@webdesignerluton.co.uk
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements.
Any updates will be published on this page.