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help and support

Updates and Support

Receive 12 months of complimentary and unlimited updates and support exclusively with our premium plan, while all other plans include 30 days of updates and support. If you only require our support services, they can be purchased separately starting at £100 per year. With 12 months of updates and support, you have the freedom to make unlimited changes to your website. We prioritize immediate response to your needs. For more details about our support plan, please contact us at 01582 932186. It’s important to note that as long as you remain our customer, we provide one-time free support per month. This means that if you need to modify something on your website, we won’t charge you. Additionally, free maintenance is included in all our plans. We are dedicated to ensuring your website’s smooth operation and providing exceptional value for our customers.

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Frequently Asked Questions​

Absolutely! We specialize in bringing outdated websites back to life. We'll work with you to understand your brand and target audience, then design a modern, user-friendly website that converts visitors into customers. Think sleek interfaces, seamless navigation, and content that pops – all optimized for the latest tech.

In today's digital world, a strong online presence is crucial for any UK business, no matter the size. A professional website builds trust, showcases your offerings, captures leads, and boosts sales. It's your 24/7 digital storefront, always open and ready to impress.

We understand budget worries. That's why we offer flexible pricing plans tailored to your specific needs. We'll work with you to create a customized solution that fits your goals without breaking the bank. Think bespoke websites without the bespoke price tag!

Don't worry, we can help you! We'll guide you every step of the way, from initial brainstorming to launch and beyond. We'll break down the tech jargon, answer your questions (no matter how small!), and ensure you're comfortable and confident with your new website.

The cost of a website varies based on your specific requirements. Here's a breakdown:

  1. Design-only: £299
  2. Design and hosting plan: Around £399
  3. Full package (design, domain, hosting plan, SEO marketing, unlimited updates):
    • Regular website: £499
    • eCommerce website: Starting from £599

Please note that these prices are approximate and can vary depending on the complexity and additional features of your website.

Yes, To see the full details about the hosting you get go to OUR HOSTING PLAN. 

Absolutely! Our professional SEO services are tailored to elevate your online presence. We implement strategic optimizations to ensure your website achieves higher visibility on leading search engines like Google, Bing, and Yell. These SEO enhancements are seamlessly integrated into our premium plan, empowering your business to stand out in the competitive digital landscape.

In WordPress, certain features may require additional investments depending on your business needs. For instance, if you're a GP and require a booking website, you would need to purchase booking software that enables your customers to schedule appointments on your site. Similarly, for membership websites like gyms and others, specific software is necessary to facilitate membership management. These additional software purchases are essential to incorporate the desired functionalities into your WordPress website.

Yes, We believe in giving you complete control over your website, which is why we provide each of our clients with their own dedicated hosting plan. With this plan, you will have access to cPanel for managing your hosting settings, as well as access to the WordPress back-end for making changes and updates to your website. Please note that access to these features for monthly plans is available after 12 months. For more information and details, please reach out to us at 01582932186.

At Web Designer Luton, we prioritize the speed and performance of your website, offering a dedicated hosting plan to ensure swift and efficient loading. Unaffected by the performance of other websites on shared hosting plans, your site benefits from optimal speed. We employ compression techniques and loading speed optimization, aiming for a maximum loading time of 3 seconds. Many of our websites boast loading times under 1 second, though actual times may vary based on your unique content. Our commitment is to deliver a seamless user experience, a crucial factor in enhancing your website's visibility and SEO performance.

In a short answer, an eCommerce website is an online store or an E-Shop where you sell your product online.

The Regular website is just a description of your business where people can find it on your website.

Yes, all our designs are created with a responsive design approach. Responsive design refers to the ability of a website to automatically adjust and adapt to different screen sizes and devices. With responsive design, your website will provide an optimal user experience, whether it is viewed on a mobile phone, tablet, or desktop computer. It eliminates the need for users to pinch, zoom, or scroll horizontally, as the design intuitively responds to the specific device it is being accessed from. This ensures that your website looks great and is easy to navigate across various devices, providing a seamless user experience.

In general, approximately 95% of businesses can effectively operate with a regular website. A regular website serves as an online platform to provide information about your business, showcase your products or services, and engage with your audience. It is suitable for businesses that primarily aim to establish an online presence, build brand awareness, and provide essential details to potential customers.

On the other hand, an eCommerce website is specifically designed for businesses that intend to sell products or services directly through their website. It includes features such as shopping carts, payment gateways, and inventory management systems to facilitate online transactions. If your business requires the capability to sell products or services online and handle secure transactions, then an eCommerce website would be a suitable choice.

Ultimately, the decision to have a regular website or an eCommerce website depends on the specific goals and requirements of your business.

The main differences are with the pro plan you get one-month unlimited support whereas with our premium plan you get 12-months of support. Also with the pro, you don't get SEO optimization whereas with premium it's included. 

Check the full list PRO PLAN

Check the full list PREMIUM PLAN

If you have the budget, we suggest you go for our premium plan. It includes everything you need for a great website. However, if you want to save some money, you can start with our premium plan for the first year and then switch to our pro plan from the second year onwards. This way, your website will have all the important features like SEO and unlimited pages. By switching to the pro plan in the second year, you'll save £100 per year compared to the premium plan.

Yes, we offer free help and support for all our plans, at least once per month. However, with our pro plan, you receive 30 days of unlimited help and support, while our premium plan includes 12 months of help and support.

Help & support refers to assistance provided when you want to make changes or modifications to your website. On the other hand, maintenance is essential for any website to ensure its ongoing functionality. That's why we offer free maintenance with all our plans. Maintenance involves keeping the website's software and plugins up to date on the backend, ensuring that your website remains functional and loads quickly.

In short, our help & support services cover everything you need for your website. This includes making changes such as adding new pages, products, and more. Whatever modifications or updates you require within your website, we are here to assist you.

If you already have a hosting plan and a domain name, we offer a discount of £100 on any of our plans. For instance, the pro plan will cost you £299 per year, while the Premium plan will cost you £399 per year. This discount is applicable regardless of the plan you choose.

Certainly! We provide a 5% discount on the pro plan and a 10% discount on the premium plan for any additional websites you order. For instance, if you already have a website and wish to add another one, the pro plan will cost you £379 with the 5% discount applied. On the other hand, the premium plan will cost you £449 with the 10% discount applied. These discounts are available for each additional website you purchase.

Yes, we offer renewal discounts on our plans. For the pro plan and eCommerce standard plan, you can receive up to 5% off when renewing. However, for our premium plans, you are eligible for up to 10% off when renewing. These discounts make it more cost-effective for you to continue enjoying the benefits of our services.

Yes, we offer assistance in creating your website content using AI technology. We can generate content for you, which you can then edit according to your preferences. While it is recommended to write your website content yourself as nobody knows your products and services better than you do, we understand that not everyone may have the time or expertise for content creation. In such cases, you can consider hiring a content creator or copywriter to write the content on your behalf.

The timeframe for building a website depends on various factors, including the type and complexity of the website. Once you provide us with all the necessary content, we can typically complete the website within approximately 3 days for the pro plan and approximately 5 days for the premium plan. These timeframes account for the website's development and going live.

The cost of a WordPress website in the UK can vary based on your specific requirements and the features you need. Our pricing is transparent and tailored to your unique needs, ensuring you get a website that aligns perfectly with your goals. For detailed information on our WordPress website packages and pricing, feel free to reach out, and we'll provide you with a customized quote based on your project scope.
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